CINCINNATI – (BUSINESS WIRE) Third Party Delivery – food that is ordered for delivery – combined sales at the five largest meal delivery companies in the United States rose 36 percent year-over-year in November 2019 as reported by Second Measure, a firm which analyzes U.S. consumer spending. With emerging technologies and food delivery services disrupting the… Read More
With digital dining predicted to be a $300 billion opportunity by 2025*, foodservice operators are scrambling to meet the demand and make the experience fast, fun – and efficient for their operations. So far, results have been mixed. While digital ordering is usually fast and simple, all bets are off when the customer comes in to… Read More
Telecom companies face intense competition, with growing pressure to enhance internet speeds, improve customer service response times and reduce overhead. Recently, industry leaders have turned to self-serve, automated solutions to increase productivity and reduce costs across a variety of consumer, business and infrastructure applications. These include retail solutions such as online order pick-up and repair… Read More
Restaurants operations are being pushed in new directions by customers demanding new options for carryout or to-go, order-ahead and 3rd party delivery. Sometimes they’re just too busy to sit down and eat. Other times, they’d rather relax and enjoy their meal at home. And occasionally, they just find talking to another human being awkward or annoying… Read More
Successful theaters are reinventing the guest experience by upgrading amenities, including seating, ticketing and concessions. Santikos Entertainment, a San Antonio-based movie theater chain, is innovating with no-wait concession order pick-up. “The guest experience is at the center of everything we do,” says Rob Lehman, Santikos Entertainment’s Chief Operating Officer. “We’re always challenging ourselves, asking where… Read More
Successful third-party logistics (3PL) providers like Ingram Micro make continuous improvement a priority to drive out waste and improve efficiencies in every area of their business. Ingram Micro is a global leader in technology and supply chain solutions, providing 3PL services for technology brands around the world. When its 800,000-square-foot Micro Drive facility was… Read More
Blockchain, AI, Industry 4.0. These overused words are often too broadly defined or even misdefined and unhelpful when trying to differentiate between supply chain hype and innovations to take seriously. But there’s proven technology that can easily be integrated with your operations – simple changes capable of making a big impact as you digitalize your… Read More
The global interest in click and collect was clear during the annual National Retail Federation (NRF) show — with just two examples including a discussion Apex held with its customers as well as click and collect service provider Doddle expanding from the U.K. into North America. The following data points further underscore the momentum behind this… Read More
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