Blog Post
With digital dining predicted to be a $300 billion opportunity by 2025*, foodservice operators are scrambling to meet the demand and make the experience fast, fun – and efficient for their operations. So far, results have been mixed. While digital ordering is usually fast and simple, all bets are off when the customer comes in to… Read More
Case Study
Telecom companies face intense competition, with growing pressure to enhance internet speeds, improve customer service response times and reduce overhead. Recently, industry leaders have turned to self-serve, automated solutions to increase productivity and reduce costs across a variety of consumer, business and infrastructure applications. These include retail solutions such as online order pick-up and repair… Read More
Blog Post
Restaurants operations are being pushed in new directions by customers demanding new options for carryout or to-go, order-ahead and 3rd party delivery. Sometimes they’re just too busy to sit down and eat. Other times, they’d rather relax and enjoy their meal at home. And occasionally, they just find talking to another human being awkward or annoying… Read More
Case Study
Successful theaters are reinventing the guest experience by upgrading amenities, including seating, ticketing and concessions. Santikos Entertainment, a San Antonio-based movie theater chain, is innovating with no-wait concession order pick-up. “The guest experience is at the center of everything we do,” says Rob Lehman, Santikos Entertainment’s Chief Operating Officer. “We’re always challenging ourselves, asking where… Read More