Blog Post

Less Waiting, More Working, Keeps Employees Happy

Imagine if every day you got up, hopped in your car, drove to work – then had to wait in line before you could start working. It happens every day to distribution center workers. That’s because they have to line up to get their scanning and picking equipment from a manager, wasting 15 or so… Read More

Case Study

Faster Will-Call Makes Johnstone Supply the First Stop for Contractors

E-commerce is becoming a big profit center for wholesale distributors. But getting it right can be tricky. On one hand, busy contractors love the convenience. They can order the parts and supplies they need while they’re at one job site, then pick them up at the will-call counter on the way to their next stop.… Read More

News Release

Apex Streamlines Off-Premise Dining With its Self-Serve Order Pick-Up Lockers

CINCINNATI – (BUSINESS WIRE)  Third Party Delivery – food that is ordered for delivery – combined sales at the five largest meal delivery companies in the United States rose 36 percent year-over-year in November 2019 as reported by Second Measure, a firm which analyzes U.S. consumer spending. With emerging technologies and food delivery services disrupting the… Read More

Blog Post

Take Order Pick-Up from Awkward to Awesome

With digital dining predicted to be a $300 billion opportunity by 2025*, foodservice operators are scrambling to meet the demand and make the experience fast, fun – and efficient for their operations. So far, results have been mixed. While digital ordering is usually fast and simple, all bets are off when the customer comes in to… Read More

Case Study

Broadband provider optimizes inventory control, reducing usage by 40%

Telecom companies face intense competition, with growing pressure to enhance internet speeds, improve customer service response times and reduce overhead. Recently, industry leaders have turned to self-serve, automated solutions to increase productivity and reduce costs across a variety of consumer, business and infrastructure applications. These include retail solutions such as online order pick-up and repair… Read More

Blog Post

When Less is More – For You and Your Customers

When Less is More – For You and Your Customers

Restaurants operations are being pushed in new directions by customers demanding new options for carryout or to-go, order-ahead and 3rd party delivery. Sometimes they’re just too busy to sit down and eat. Other times, they’d rather relax and enjoy their meal at home. And occasionally, they just find talking to another human being awkward or annoying… Read More

Case Study

Movie Theater Eliminates Lines with Apex

Successful theaters are reinventing the guest experience by upgrading amenities, including seating, ticketing and concessions.  Santikos Entertainment, a San Antonio-based movie theater chain, is innovating with no-wait concession order pick-up. “The guest experience is at the center of everything we do,” says Rob Lehman, Santikos Entertainment’s Chief Operating Officer. “We’re always challenging ourselves, asking where… Read More

Case Study

Ingram Micro Moves at Peak Speed with New Productivity

  Successful third-party logistics (3PL) providers like Ingram Micro make continuous improvement a priority to drive out waste and improve efficiencies in every area of their business. Ingram Micro is a global leader in technology and supply chain solutions, providing 3PL services for technology brands around the world. When its 800,000-square-foot Micro Drive facility was… Read More