Successful theaters are reinventing the guest experience by upgrading amenities, including seating, ticketing and concessions. Santikos Entertainment, a San Antonio-based movie theater chain, is innovating with no-wait concession order pick-up.
“The guest experience is at the center of everything we do,” says Rob Lehman, Santikos Entertainment’s Chief Operating Officer. “We’re always challenging ourselves, asking where can we go next. We began working with Apex to make order pick-up as seamless as the rest of our guest experience.”
Learn how Santikos Entertainment’s focus on the guest experience through technology is paying off and download the case study.